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Gallery Experience Coordinator Job Description

Purpose of Job

Coordinate development and delivery of engaging, human-facilitated gallery programs including plays, demonstrations, interactive presentations, discovery centers, activities and carts, festivals and events, and new, innovative formats to be developed. The 2003 focus will be programs in the Space Odyssey exhibition. Train and assist in the delivery of programs. Ensure that all gallery programs developed and implemented meet and exceed the goals, values, and standards of the Visitor Programs Department and the Museum. This position will report to the Visitor Programs manager and supervise several part-time actors.

Essential Functions

Program Development

  • In cooperation with program manager/senior educator and other Program Division staff, participate in teams to revise or develop programs to accompany and enhance Museum galleries, permanent and temporary exhibitions.
  • Develop programs in accordance with the direction and goals of the Visitor Programs Department and the Museum’s core competency and attendance goals.
  • Serve in the educator role when assigned, including participating in development of education goals, serving as a science content resource, and ensuring accuracy and effective delivery of program content.

Program Support

  • Oversee the day-to-day delivery of assigned gallery programs and provide team support of other programs.
  • Serve in daily rotation to ensure that a staff person oversees floor operations and is accessible to provide support for staff and volunteers. Serve in weekend rotation as needed, as well as covering some holidays and evening events. Tuesday–Saturday or Sunday–Thursday work schedule preferred.
  • Provide well-defined standards of program quality and ensure that programs meet these standards.
  • Ensure maintenance of program equipment and replenishment of supplies.
  • Provide direct facilitation of on-floor programming, including performance of plays and/or demonstrations as assigned and scheduled. Conform to departmental standards of costuming and performance for assigned programs. Perform physically demanding tasks which may include kneeling, lifting, standing for extended periods of time, climbing a stepladder, wearing a space suit, and simulating weightlessness through maneuvering in a harness, special chair, and when walking. Fill-in for program performance on an emergency basis when needed.
  • Ensure rich and complete schedule of programs, staffing, and volunteers.
  • Ensure the safety of assigned areas, programs, and personnel performing programs.
  • Support Visitor Programs Show Quality Standards development and implementation.

Program Evaluation

  • Create and employ evaluation instruments to assess the effectiveness of programs.
  • Track and report program attendance statistics on a regular basis.
  • Evaluate programs in terms of staff and volunteer experience.

People

  • Hire, train, and supervise actors and other staff as assigned. Schedule, mentor, and evaluate assigned staff.

Position Requirements

  • Prefer master’s degree in science, education, theater, or related field; bachelor’s degree or equivalent experience required. Strong background in theatrical coursework and stage performance required.
  • Three years’ experience in museum, informal science, or theater education; theatrical directing required.
  • Strong knowledge of one of the following: space science (preferred), earth science, life science, anthropology, and/or health science.
  • Script development or demonstration development required. Discovery learning and facilitation experience a plus.
  • Supervisory experience required, experience working with volunteers a plus.
  • Proficiency in using computers and technical equipment for presentations a plus.
  • Demonstrated ability to work in a team atmosphere and be a team player.
  • Proven ability to communicate effectively, orally, in writing, and through programs.
  • Demonstrated success and enjoyment in working with people of all ages.
  • Patience, good customer service, and commitment to a fun learning environment.
  • Auditions for Living in Space play, Astronaut on the Surface demonstration, and other demonstrations and facilitation required for this position.

 

 

 

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